Journeys, automations, email and landing page builds, data architecture, and ongoing platform support. Five years of Salesforce Marketing Cloud experience at a Fortune 50 healthcare company.
Certified in Salesforce Marketing Cloud, with working experience across adjacent marketing automation platforms.
Journey Builder and Automation Studio: multi-step journeys, conditional logic, triggered and recurring sends.
Personalization, dynamic content, segmentation queries, and query automations.
Data extension design, schema mapping, Contact Builder relationships, and data governance.
Hand-coded responsive HTML, modular template libraries, CloudPages, and rendering QA across 15+ email clients.
Marketing Cloud Connect, REST APIs, webhooks, and automated imports.
SPF/DKIM/DMARC, sender reputation, list hygiene, and inbox placement.
Adobe Journey Optimizer and Experience Platform, Salesforce CRM, HubSpot, Acoustic, Mailchimp, Constant Contact.
Technical runbooks, naming conventions, and documented standards on every engagement.
Test data management, rendering and link validation, and pre-deployment QA.
Month to month. Weekly hours scale as needed.
Marketing Cloud work at a Fortune 50 healthcare organization.
"Working with John was a wonderful experience. From the moment he joined our team, he was a dedicated leader and soon was able to refine our workflow. He provided relevant optimizations, which made the working of tasks smoother and more efficient."
"In his role as Scrum Master, John worked in Agile pod settings. He consistently posed thoughtful, strategic questions and effectively balanced numerous competing priorities. He brings a rare combination of reliability, curiosity, and drive that elevates those around him."
"With so much going on, we needed someone who could keep the development team organized and productive. John consistently ensures on-time campaign launches, with his ability to predict and navigate around potential costly roadblocks."
"At the time, our work felt disorganized and chaotic and we needed someone to come in to settle the noise and John did just that. He is a key contributor to our team's success. It's always a pleasure to work with John."
"John has been fantastic to work with on the Group Medicare campaigns. With any initiative he ensures that I am always up-to-date on all steps to keep campaigns moving forward. John is reliable, action-oriented, and organized."
"John managed several of my campaigns this year. I appreciate John's willingness to do what's needed to move the project forward. He always has a positive attitude, is personable and takes initiative to find answers. I really enjoyed working with him this year."
Month to month: $3,500 for up to 10 hours per week, or $6,500 for up to 20. Defined projects are billed at $95 per hour.
Within a week.
Yes. Platform experience includes Adobe Journey Optimizer and Experience Platform, Salesforce CRM, HubSpot, Acoustic, Mailchimp, and Constant Contact, including migrations between them.
Yes. Technical runbooks, naming conventions, and build specifications are part of every engagement.
Yes. Three years as an Agile Scrum Master, comfortable in any sprint cadence, ticketing system, or approval workflow, including regulated environments.
Yes.
The New York City metropolitan area, working Eastern time.
Outline the scope of work, or schedule a call. Response within 12 hours.
Every message receives a personal response, typically with a few questions about platform and scope before a call.